Privacy Policy for Cirrus Auto
Cirrus Auto is committed to protecting the privacy of our customers and visitors to our online platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our services, you consent to the data practices described in this policy.
Information We Collect
We may collect various types of information from and about users of our online platform, including:
- Personal Data: Information that can be used to identify you, such as your name, postal address, email address, phone number, and payment information (e.g., credit card details) when you schedule a service, make a purchase, or create an account.
- Service Data: Details about the automotive services you request or receive from Cirrus Auto, including vehicle type, service history, and preferences.
- Usage Data: Information about how you access and use our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand how our online platform is used and how we can improve it.
- Location Data: If you allow it, we may collect information regarding your general location to provide localized services or offers.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services, including processing your service requests and payments for car wash, detailing, and other automotive services.
- To improve, personalize, and expand our online platform and services, particularly in offering specialized climate-resistant cleaning and advanced weather-resistant coatings.
- To understand and analyze how you use our online platform to enhance user experience and service offerings.
- To communicate with you, including responding to your inquiries, sending service confirmations, updates, marketing and promotional materials (with your consent where required).
- To detect and prevent fraud and other malicious activities.
- To comply with legal obligations and enforce our terms and conditions.
Disclosure of Your Information
We may share your information with third parties in the following situations:
- Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, website hosting, data analysis, and marketing assistance.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
Data Security
We implement a variety of security measures designed to protect the security of your personal information. Despite our efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted through our online platform.
Your Data Protection Rights (GDPR)
Depending on your location, particularly if you are in the European Union or European Economic Area, you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information below.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected Personal Data from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By mail:
- Cirrus Auto
- 785 King Street West, Unit 102
- Toronto, Ontario, M5V 2W4
- Canada